20ft Shipping Container
40ft Shipping Container
45ft Shipping Container

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10/22/2015

Policies:

Methods of Payment - We currently accept MasterCard, Visa, AmEx, Discover, and PayPal for online orders. For non-online orders we accept the previous methods mentioned in addition to Checks (U.S. banks only, 10 to 15 business days hold until funds have cleared), Money Orders, Cashier’s Checks, and Wire Transfer. All funds must be from a United States bank.

Shipping Information - Once online order has been placed, generally, containers ship out and are delivered in approximately 3 to 7 business days. Actual delivery times will be dependent on trucking companies’ schedule. (Non-online orders: 3 to 5 business days once payment has been received and cleared)

Order Processing – Processing takes 1 to 3 business days, but you will receive a phone call within 24 hours (during week days and typical business hours) of order to confirm order details and arrange shipping.

Delivery – There are two options for delivery:

1st - Tiltbed service. This is where the container is shipped and delivered via a Tiltbed trailer. This is where the container is off loaded by the use of the trailer. A minimum of 120ft straight clearance is required in order to safely unload the shipping container.

-Or-

2nd - Flatbed delivery. This is where the container is offloaded via forklift and/or crane service. This option would be ideal for more compact/complex container placement where a 120ft straight clearance is not possible. To properly unload the shipping container from the flatbed trailer forklift requirements are a minimum of 10,000 pound rated forklift for 20ft and a minimum of 15,000 pound forklift for 40ft containers.

Please contact us if you have any questions (866) 838-7416 or email at Sales@cctechinc.com.

Warranty - CCT stands behind its product. Even though we do not provide any warranties, if at any time you experience a problem be it months or years later, please contact us and we can assist in providing information on container repairs or provide a contact to a company who can repair the container.

Guarantee - We guarantee our containers to be free from holes, to be in wind and watertight condition or better, with no major damage, no major rusting, and flooring to be in good sound condition, and doors and doors’ seals to function properly. But containers may have some minor dings and/or dents, and surface rusting from rubbing together over the course of being in service.

Cancellation - Customers have 48 hours after order has been placed to cancel. Cancellations will be charged a fee of 5% of total purchase price.

Inspection – All containers are inspected to insure they meet our Wind & Water Tight Guarantee. Upon arrival the customer is required to inspect for any major damage or other major issues outside of the General Condition (may have minor dents, scrapes and minor rust up to the size of a 16oz water bottle. Floors may have scuffs and boards replaced in sections which is normal and meets all ISO). Inspect the outside of the container while still on the trailer, then the inside once the container is on the ground. Any issue should be reported immediately by calling CCT (866) 838-7416, but must be reported before driver departs delivery site to be covered by CCT. Customer will be liable for any issues reported after driver has departed.

Rejection – Customer has the right to reject container upon delivery. To reject a container customer must call CCT immediately (866) 838-7416. In the event the container arrives with major damage or something other than what was ordered, CCT will be glad to remedy the error. Rejection for any other reason, customer will be responsible for initial delivery cost, return delivery cost, along with any gate and storage fees. Fees and delivery charges will be determined on a case by case basis and customer will be notified at time of rejection.

Free Shipping and Tax – To qualify for free shipping and tax, product zip codes must match exactly to the delivery zip code, any mismatch may result in additional shipping and tax charges. If exact zip code cannot be found, we may not deliver to that area yet, please contact CCT for further assistance (866) 838-7416 or email at Sales@cctechinc.com.

General Condition - Color varies and is random. Most common colors are red, a reddish orange, brown, grey, blue and green. Body may have minor dents, scrapes and minor rust up to the size of a 16oz water bottle. Floors may have scuffs and boards replaced in sections which is normal and meets all ISO standards.

Our Commitment to Your Privacy: - Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns. What Information Is Collected? - As part of the order process, the following information is collected from shoppers: Name Shipping/Billing Address Email address Phone number Credit/Debit Card Information. How That Information Is Used: - Information is collected to fill order, to contact buyers if they have questions, and from time to time send emails with special offers.

Contact Us At: (866) 838-7416 or email at Sales@cctechinc.com if you have any questions Thank you for choosing Complete Container Technology.